Your Privacy

 

We understand that you are concerned about the use of your personal information and other privacy issues. This privacy explanation details our information and confidentiality policies so that you can be confident of our commitment to protecting your privacy.

Security
Your information is protected on our website by Secure Sockets Layering (SSL), which is the industry standard for secure on-line encryption.Willow Tree Home uses SSL certificates from GeoTrust®.  GeoTrust® provides the ultimate online security and trust solution delivering both 256-bit encryption and the True Site™ trust mark providing third-party website identity validation.

Sites secured with GeoTrust's SSL certificates are utilizing the highest level of encryption or security possible. This means you can rest assured that communications (e.g. credit card numbers) between your browser and this site's web servers are private and secure when the SSL session is activated.

Information we collect
Information you supply to us is kept confidential. In order to meet your customer service expectations, Willow Tree Home will request information such as your:

Name
Telephone number
Address
email address
Credit/debit card information.

This information is needed to provide services and products which you request and to keep in touch with you, our customer.

We may ask you for other information in order to process your order. We will continue to keep that information confidential too.

We use cookies to store and track information about you on our website. A cookie is a small amount of data that is stored on your computer. This data primarily reminds us of who you are and enables us to access your account so that you do not have to re-enter your Name and Address information on subsequent visits.

Ways we use information
Your name, address, payment information, and usually telephone number are necessary to ship an order, and we request your email address so that we can advise you of when and how it's shipped and how to track it online.

Email addresses that we collect may be used by us to contact you for marketing purposes, too, including our on-line newsletter and special promotions and sales. You can opt out of receiving emails from us at any time by sending a email with the subject line "Opt Out" to sales@willowtreehome.com.

We do not share email addresses with other organizations.

We do not share telephone numbers with other parties, but many shippers such as UPS request the number be included on certain shipping documents and labels.

In addition, we may use your information in internal analysis to improve our marketing efforts and to make our website more user-friendly and effective, or to improve our product offerings, or to design other promotions.

Marketing partners, links, and affiliates
We do, from time to time, use marketing partners or promotional services that may have privacy policies that differ from ours. If you go to another site from ours, we encourage you to read their privacy policy, as we are not responsible for the data collection and other business practices they have in effect.

Policy changes
If, in the future, it becomes necessary to add to or change our privacy policy, such changes will be posted and available on our website.

Your use of our website indicates your consent to the terms of this privacy policy.

Thank You!